At Layam Institute, we strive to provide quality educational services and ensure customer satisfaction. This policy outlines the terms and conditions for returns and refunds.
Digital Products (Online Courses and Materials)
- Eligibility for Refunds:
- Refund requests must be made within 10 days from the date of purchase.
- Refunds will only be considered if:
- The content is not as described or promised.
- Technical issues prevent you from accessing the purchased content, and we are unable to resolve them.
- Non-Refundable Cases:
- Refunds are not available for completed courses or when significant progress (more than 30% completion) has been made.
- Refunds will not be processed if the dissatisfaction arises from personal preferences or a change of mind.
- Process for Refunds:
- Submit your refund request through our support email at layaminstitute.info@gmail.com with your purchase details, such as order ID and reason for the refund.
- Refunds will be processed within 7-10 business days once approved.
Contact Us
For any queries or assistance related to refunds or returns, please contact us:
Phone: +91 6238933620
Email: layaminstitute@gmail.com
